Privacy Policy

Introduction

At Rival.Music®, protecting the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect and record at Rival.Music® and our practices for using, sharing, and protecting that information. We use Squarespace as our website host, aiding in site analytics, online store hosting, and exclusive member site hosting services.

Information We Collect

Information Collected by Squarespace:

Squarespace collects data essential for our website's operation, including:

  • Browser, network, and device information

  • Web pages visited before our site

  • IP address

This data is crucial for running our website, enhancing security, and improving services, analyzed in an anonymized format.

Personal Information Collected by Rival.Music:

We may collect data when you engage with our site, including:

  • Browsing Information: Pages viewed, clicks, internal links, scrolling, searches, timestamps.

  • Device Information: Data on your browser, network, and device.

  • Order Information: For purchases, personal details like billing/shipping address, items bought, email, and name.

  • Form Submissions: Information entered in webforms for tracking and response purposes.

  • Membership Information: For members, subscription details and addresses.

  • Appointment Bookings: Details for appointments, including name, email, and phone number.

How We Use Your Information

We utilise the collected information to:

  • Operate and maintain our website

  • Personalise and enhance your experience

  • Understand site usage for analysis

  • Communicate for service updates, marketing, and fraud prevention

Sharing Your Information

Information is shared with Squarespace, our website analytics, and hosting provider, and with third parties like payment processors as necessary for transaction completion and service provision.

Cookies and Technologies

We use cookies and similar technologies for site functionality, experience enhancement, and traffic analysis.
Please review our Cookie Policy here.

Your Privacy Rights

In accordance with the UK General Data Protection Regulation (UK GDPR), you are entitled to certain rights regarding the personal data we hold about you, including access, correction, and deletion. To exercise these rights, please contact us at info@rivalmusic.co.uk.

Compliance with Data Protection Laws

Rival.Music® is committed to complying with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR) as it applies to our collection, use, and retention of personal data. This commitment ensures the safeguarding of personal information for our visitors and users.

Updates to This Policy

We may periodically update this Privacy Policy. Please review this page regularly to stay informed of any changes.

Contact Us

For questions about this Privacy Policy, contact us at info@rivalmusic.co.uk.

Terms & Conditions

Please review our Terms & Conditions here for more detailed information about our practices. Prior to booking an appointment or making a purchase, we recommend reading our full Terms & Conditions.